An Easy Favorite
July 25th, 2009
Within a 10 mile radius of our home, there are 12 corporate game stores and 3 franchises — but not a single independent. It appears that for now, the mega corporation has won the hearts, minds, and dollars of the masses. We’re interested in more than the last few years of gaming, so the corporate stores don’t meet many of our needs. Whenever possible, we check out independent stores to fill in the gaps. We recently visited Video Game Heaven in Chesapeake, Virginia.
Merchandise was grouped by game system. We loved the well-lit organized glass display cases that showed off the wide selection and made rare titles easy to spot. Aisles were wide enough to make everything easy to see and accessible. It was especially nice not to have to dive through grimy and disheveled bins.
Used systems were clean, tested, and paired with cables and controllers. Those that weren’t in original boxes were shrinkwrapped into bundles. These were merchandised neatly and efficiently, again making it easy to select the items for purchase. The packaging inspired confidence in their used systems and lead us to believe that our purchase would work when we got home — a feeling we don’t get from dingy stores, pawn shops, flea markets, or yard sales.
Employees, and not just the owners, knew their inventory. The generation-Nintendo staff were willing to discuss other systems, even systems that were released before they were born. If they did not know the answer to a question, they went off to find an answer instead of making things up.
At checkout the guy behind the counter noticed that the jewel case for one of the PlayStation games we were buying was cracked. He offered to replace the case for free before even ringing the item up.
Overall, our shopping experience was excellent. They not only had a wide selection of new and old video games, but they knew how to run a store well. We appreciated the prices, cleanliness, merchandising, customer service, and the efficiency at checkout. It was great to visit a video game store that respected their merchandise enough that we didn’t have to spend hours cleaning our purchases once we got home. It’s a few miles out of the way, but we recommend Video Game Heaven as an addition to your Virginia Beach vacation plans.



A week ago we were in Target doing some shopping. Recent events hadn’t left me in the best of moods. I don’t remember what we were looking for, but we were wandering around the toy section. Most of the electronic toys and games were dedicated to movie franchises or tween idols. I was shuffling down the aisles in a trance when a package adorned with bright and familiar Pac-Man graphics caught my attention. What was Pac-Man doing alongside High School Musical and Hannah Montana? I was both offended and intrigued.


